Nedbank Namibia was honoured with four Diamond Arrow Awards at the annual Professional Management Review (PMR) awards ceremony held on 15 March 2021 in the capital city, Windhoek.
In the category for Banks, Nedbank Namibia received recognition for Agriculture, Business Banking, Credit Cards and Personal Banking.
“The Diamond Arrow Awards reaffirms our commitment to our clients, our stakeholders and shareholders. Today we look back with admiration on the milestones we have accomplished and most importantly, we look forward in anticipation for the new ground we endeavour to break in the market,” said Gernot de Klerk, Head of Marketing and Communication at Nedbank Namibia.
The Nedbank Namibia Diamond Arrows were dedicated to all the staff who go above and beyond, to all the clients who believe Nedbank Namibia to be a trusted partner as well as every individual who has contributed to this joint effort. “Recognition is a great motivator, it is my sincere hope that these awards will inspire all of us to keep on our trajectory and travel beyond,” added de Klerk.
The PMR Africa survey profiles business excellence in Namibia as a growth point and potential investment area for foreign and local developers and investors. Its purpose is to measure companies, institutions, government entities and individuals on their contribution to the economic growth and development of the country, levels of management expertise, implementation of corporate governance, and levels of innovation. It further measures companies, institutions, and government entities’ competencies, including measurements of brand awareness. The ratings are based on the perceptions of the respondents.
Nedbank Namibia has been performing well in receiving various PMR awards over the past decade and prides itself in offering a complete range of banking solutions for individuals, small businesses, and corporates.
In keeping with its digital strategy, which aims at making banking more convenient for the customer, Nedbank introduced the award-winning Nedbank Money App in 2019 and upgraded its Online Banking platform in 2020. This was not merely an upgrade on its existing mobile banking technology, but the start of a fundamental re-approach to the banks’ digital channels. Centred on customer needs, these innovations brought forward the convenience of banking from home especially during lock-down restrictions as a result of COVID-19 last year.
“The stakes have never been higher. Nedbank Namibia will remain relentless in our efforts to continuously ensure convenient and easy banking that provides peace of mind, knowing that excellent cybersecurity measures are strictly adhered to for the protection of clients” de Klerk continued. “Our digital platform over the past few months has also seen the introduction of IDToday, a digital identity management platform which allows for the remote submission of the regulatory proof of identity documents – simplifying the process of opening a bank account on your mobile phone. Whilst Nedbank’s CashOut service option is a simple way of getting cash when buying groceries from your favourite participating supermarket or chain stores. These services and more, remain imperative as we all learn to navigate changing times”.
“The PMR accolades reflect the trust our clients, stakeholders, and shareholders have in our business but there is always room for improvement. As strive to be the most admired financial services provider in Africa, we sincerely value this feedback and will use it as building blocks to improve our services countrywide”, de Klerk concluded.