Bank Windhoek opened its revamped specialist foreign exchange (forex) office in the capital on Tuesday.
A statement issued on Thursday said the renovated branch offers forex clients a pleasant banking experience in line with Bank Windhoek’s new branch identity, which seeks to foster current customer relationships and partner with new customers.
“The concept of a full-service foreign exchange branch is specifically designed and tailored to meet the unique needs of the forex customer and is in line with Bank Windhoek’s promise to deliver the best customer experience and achieve operational excellence,” the statement said.
Bank Windhoek’s Head of Treasury Sales, Windsor Markus, was quoted in the statement as saying the bank’s team of specialised customer service consultants and forex tellers is committed to providing clients with fast and convenient service covering the complete range of forex and trade products.