Are you amongst many customers who are taking advantage of the ease and convenience of shopping online with a credit card? “If so, it is important to empower yourself with a few tips to keep your card details safe whenever you shop online, says Camanthea Izaaks, Manager Credit Card, “Online shopping continues to be growing with more and more consumers regularly spending at the click of a button.”
“However, to get the best experience when shopping online, it is important to ensure that you are not caught off guard by online fraudsters.”
Izaaks shares some tips for consumers to consider when shopping online with their credit cards.
- Ensure you are buying from reputable sites and Apps
- Enter the provider’s website by typing in the web address yourself instead of accessing it via a search engine as it might lead you to a spoofed site.
- Never access the website from a link you receive in an e-mail or sms.
- Make sure that you are not on a spoof site by clicking on the security icon on your browser tool bar, to see a Padlock and that the URL begins with https rather than http.
- Never save your personal and banking details on any merchant website. If the option presents itself, always click ‘No’.
- Remember to log off immediately when you have finished shopping.
- Always ensure you download the latest anti-virus software on your computer and mobile devices where possible. FNB Trend Micro is one example, and is a free antivirus to all FNB online Banking customers. It works on your PC as well as mobile devices.
- Never provide your credit card details unless you’ve initiated the transaction.
- If you are a FNB customer, ensure your inContact details are up to date to get instant notifications of transactions on your account.
“Following these quick safety precautions and keeping up to date with the measures that your bank is using to prevent online fraud will give you peace of mind when shopping online with your credit card, As always we encourage our customers to please contact our helpline (061) 299 2222, or after hours at (061) 299 2999 for any complaints or concerns.” concludes Izaaks.