As the festive season approaches, banking customers continue to demand consistency, efficiency, convenience and enhanced user experiences in order to enjoy their holiday memorably.
Moreover, they want secured, trusted twenty-four hour, seven days a week access to banking services.
“Bank Windhoek’s digital channels offers such trusted convenient services,” said Bank Windhoek’s Manager of Business Development on Digital Channels, Harrycio Landsberg.
The bank has placed effective measures in place to ensure clients’ safety while using its digital channels.
Landsberg added that this results in customers having a seamless user experience that puts the power of banking in the palm of their hands. “The need to carry money in wallets or handbags is reduced, especially during the festive season,” he said.
Digital channels serve customers and banks by delivering convenient and faster services via a digital offering. It provides customers real-time access to bank accounts and financial data via desktops, mobile devices and ATMs.
Bank Windhoek’s wide range of digital channels such as CellPhone Banking, GoPay, EasyWallet, the Mobile App, Internet Banking (iBank) and Point-Of-Sale (POS), allows customers to transact and bank comfortably.
“Whether it is making a late-night payment, sending money to a friend, confirming a payment received or making fuel payments for yourself or for a family member, Bank Windhoek has a wide range of digital product offerings that caters for all your needs,” said Landsberg.
With the bank’s Full Access CellPhone Banking, you can make payments to registered beneficiaries, transfer money to a Bank Windhoek account or to a registered cell phone number. All CellPhone Banking transactions including purchasing prepaid electricity and MTC airtime can be made without using your airtime.
Use GoPay and pay for your fuel at participating service station country wide. Dial the service station’s GoPay short code from your mobile phone that’s registered for Full Access CellPhone Banking, confirm on the services stations name, enter fuel amount and pump number. Fuel payments for a friend without being at the service station is also possible.
Send money to any registered 081 number via EasyWallet that’s available on Full Access CellPhone Banking, iBank and the Mobile App. The Mobile App is compatible to run on a wide selection of Android and Apple (iOS) smart devices. “It allows customers to view account portfolios, have full payment and transfer features, buy prepaid electricity and MTC airtime, send money via EasyWallet and view the latest exchange rates,” said Landsberg.
Bank Windhoek’s Internet Banking (iBank) offers individual and business customers security, convenience and flexibility when doing their banking. Point of Sale (POS) devices bring comfort to your businesses by enabling your customers to pay for purchases made with their VISA or Master credit and/or debit cards. Settlement is done within twenty-four hours after the device is banked.
“Bank Windhoek’s constantly evolving digital services are at the forefront of delivering the latest technology to ensure trusted security and compliance. Yet another reason to bank digitally this festive season,” concluded Landsberg.
For more information, visit the banks website at www.bankwindhoek.com.na or any Bank Windhoek branch.